We collect personal information necessary to provide you with our services and to comply with legal and regulatory requirements. This may include, but is not limited to:

• Full Name, Date of Birth, and Age
• Contact Information (Phone Number, Email Address, Mailing Address)
• Government Issued Identification (SSS, TIN, Passport, etc.)
• Financial Information (Bank Accounts, Loan Information, Savings, Investments)
• Employment Information (Branch of Service, Rank, Serial Number, Company Name, Job Title, Income)
• Transaction History (Loan Applications, Payments, Repurchase, Conversion, Membership Details)
• Biometrics (if applicable)
• Other information voluntarily provided by you during interactions with us

Your personal information is used for the following purposes:

• To process your applications for membership, loans, and other cooperative products and services
• To comply with legal and regulatory requirements, including reportorial duties to government agencies
• To perform day-to-day cooperative operations, including but not limited to credit investigation, audit, and customer support
• To send you updates, notifications, promotions, and surveys related to ACDI MPC products and services
• To analyze and assess your financial capacity and manage credit risks
• To secure your transactions and prevent fraud or unauthorized activities
• For statistical, research, and analytics purposes to improve our services
• To comply with internal and external audit requirements.

We may share your personal information with third parties, including:

• Government agencies, such as the Bureau of Internal Revenue (BIR), Cooperative Development Authority (CDA), and other regulatory bodies
• Our partner financial institutions and insurance providers, in relation to loan and insurance transactions
• Service providers, such as IT service providers and consultants who assist in the development and maintenance of our systems and services
• External partners who provide services for purposes of risk management, fraud detection, and prevention.

We ensure that these third parties comply with the Data Privacy Act and process personal information with the same degree of care and diligence that we apply

We implement a wide range of organizational, physical, and technical security measures to protect your personal data, including:

• Secure and encrypted data transmission
• Limited access to personal data on a need-to-know basis
• Regular audits and review of security protocols
• Staff training and confidentiality agreements

Compliance with data retention policies that ensure data is kept only for as long as necessary.

Your personal data will be retained for as long as it is needed to fulfill the purposes for which it was collected, or as required by law. When no longer needed, your data will be securely disposed of, erased, or anonymized

As a data subject, you have the following rights under the Data Privacy Act:

• Right to be informed about how your personal data is collected, processed, and used.
• Right to access the personal information we hold about you.
• Right to object to the processing of your personal data, including for direct marketing purposes.
• Right to correct any inaccurate, outdated, or incomplete data.
• Right to erasure or blocking of your data if it is no longer necessary for the purpose for which it was collected.
• Right to data portability, which allows you to obtain and reuse your personal data for your own purposes.

Right to damages if you suffer damage due to the unlawful processing of your personal data.

To exercise your rights, you may contact us through the following:

DATA PROTECTION OFFICER

02-8843-2234

dpo@acdimpc.com.ph

BGen Felix T Pestaña Bldg Blk 2 Lot 8, Diego Silang St. AFPOVAI Phase 1, Western Bicutan, Taguig City

We will respond to your request in accordance with applicable laws and within the timeframes provided under the Data Privacy Act.

We may update this Data Privacy Notice from time to time. Any changes will be posted on our website and communicated through appropriate channels.

If you have any concerns or inquiries regarding this Privacy Notice or how we handle your personal information, please reach out to us through the following:

ACDI MULTIPURPOSE COOPERATIVE

BGen Felix T Pestaña Bldg Blk 2 Lot 8 Diego Silang St. AFPOVAI Phase 1, Western Bicutan, Taguig City

02-8843-2234

dpo@acdimpc.com.ph

www.acdicoop.com